CORTAN Support

Get CORTAN support.

For the work at your property, contact your contractor. For product access and software questions, contact CORTAN.

CORTAN account or product help

Account holders can use the Help / CORTAN Support control inside the application. For public website or access questions, email us with the page and a short description of what happened.

[email protected]

Never send a password, one-time code, customer record, card number, or bank credential. A redacted screenshot is useful.

Browse the Help Center

Sign-in or invitation issue

Use the account and invitation issued to you. The contractor application starts onboarding; it does not create an account.

Open product access

Appointment or repair question

Your service business handles scheduling, work scope, pricing, and service issues. Use its customer portal or direct contact details.

Understand your service request

Payment or authorization question

Keep the diagnostic fee and proposed additional work distinct. Review the terms shown on the job before authorizing.

Read the payment guide