CORTAN Connect for customers

Keep the contractors you trust.

Request service from your chosen business, follow the appointment, and keep the work and receipt with your property.

Get Customer Updates

Requests & appointments

Know who is coming and what is confirmed.

Open your contractor’s branded portal to describe a problem, review the diagnostic price, and check the next confirmed visit.

  • Your contractor’s branding
  • Structured service requests
  • Appointment status
  • Work proposals & approvals
Try the service workflow demo
Smith Plumbing customer portal with preferred provider identity and the next confirmed visit
Actual application · Demo dataView screenshot →

Product screens use example data.

Property & service records

Find the details when you need them again.

Keep preferred businesses attached to your properties. Return to saved appliance information, service history, and receipts instead of searching through messages.

  • Properties & preferred businesses
  • Saved appliances
  • Service history
  • Receipts & follow-up
See the property dashboard
Live customer home profile with an example water heater and maintenance timeline
Live customer portal · Example dataView screenshot →

Computer or phone

Check the visit or send a new request.

The responsive portal keeps requests, appointments, and property information available on a smaller screen.

Before additional work, review the recommendation and price, then approve, decline, or ask your contractor. Optional technician tracking appears only for an assigned visit when a current location is being shared.

Read the customer guide
Live customer overview with an example property and empty appointment and service summaries
Live customer portal · Example dataView screenshot →
Contractor-branded service request form on a phone
Actual application · Demo dataView screenshot →

Interested in using CORTAN with your contractor?

Leave your contact details and the business you use. Public customer onboarding is not open yet. For urgent service, contact your contractor directly.

Get Customer Updates